Support & Help Center

How do I cancel my subscription?

You can manage your subscription through your Apple ID account settings:

1. Open Settings on your iOS device
2. Tap your name at the top
3. Tap "Subscriptions"
4. Find "InnerPrompt" and tap it
5. Choose "Cancel Subscription"

Is my journal data private and secure?

Yes, absolutely. Your journal entries are encrypted both in transit and at rest. We cannot see the content of your journal entries, and we prioritize your data security and privacy above all else. Read our Privacy Policy for more details.

How does the AI analysis work?

InnerPrompt uses advanced AI to analyze patterns in your journal entries and provide personalized insights, feedback, and goal tracking. The AI helps you reflect on your thoughts and emotions while maintaining complete privacy of your data.

What devices are supported?

InnerPrompt is available for iOS devices (iPhone and iPad) and Android devices. You can download it from the App Store or Google Play Store.

I'm having trouble with account login

If you're experiencing login issues, try these steps:

• Make sure you're using the correct sign-in method (Apple ID or Google)
• Check your internet connection
• Restart the app
• If you have multiple accounts, contact us for account merging assistance

New to InnerPrompt?

Welcome! Here's how to get started:

1. Download InnerPrompt from the App Store or Google Play
2. Create your account using Apple ID or Google Sign-In
3. Complete the personality assessment to get personalized insights
4. Write your first journal entry
5. Explore AI-powered feedback and goal tracking features